Set up a Countly connector

C1 provides identity governance for Countly. Integrate your Countly instance with C1 for unified visibility and governance over user access.

C1 provides identity governance for Countly. Integrate your Countly instance with C1 for unified visibility and governance over the dashboard users in your apps.

Capabilities

Resource	Sync	Provision
Users
Apps

The connector syncs every Countly dashboard user and every app, and the per-app admin and user access each member holds. Global administrators are surfaced as a user attribute and granted admin on every app.

Gather Countly credentials

The connector requires the API key of a Countly global administrator. A key belonging to an app admin or a regular user is rejected, because the endpoints the connector reads are restricted to global admins.

1. Sign in to your Countly dashboard with a global administrator account.

2. Open the account menu and go to Account Settings. Copy the API key shown for the account. This is the value the connector uses to authenticate.

3. Note your dashboard URL. For Countly Cloud this is your per-tenant subdomain, for example https://your-tenant.count.ly. For a self-hosted Community or Enterprise install it is your own host, for example https://countly.example.com.

Configure the Countly connector

Cloud-hosted

Follow these instructions to use a built-in, no-code connector hosted by C1.

1. In C1, navigate to Apps > Connectors and click Add connector.

2. Search for Countly and click Add.

3. Choose where to add the connector: Create a new app, or Add to an existing app (then select the app).

   If you’re creating a new app, choose whether to link it to an application discovered from your identity provider: select Yes and pick the IdP application, or No to continue with just the connector.

4. Set the connector’s Name and, optionally, a Description.

5. Click the pencil icon next to Owners to choose who can configure and manage this connector.

6. Click Add. The connector is created and its configuration page opens.

7. Find the Settings area of the page and click Edit.

8. Enter the Countly credentials:

   • Base URL: Your Countly dashboard origin, for example https://your-tenant.count.ly (Cloud) or https://countly.example.com (self-hosted). No trailing slash.
   • API key: The API key of a Countly global administrator, from Account Settings.
9. Click Save.

10. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

Done. Your Countly connector is now pulling access data into C1.

Self-hosted

Follow these instructions to run the Countly connector in your own environment.

1. Create secrets for the Countly base URL and global-administrator API key.

2. Configure the connector with:

   • Base URL: Your Countly dashboard origin (Cloud subdomain or self-hosted host), with no trailing slash.
   • API key: The API key of a Countly global administrator.
3. Deploy the connector using your standard self-hosted connector process.

Done. Your Countly connector is now pulling access data into C1.