Set up a Factorial connector

C1 provides identity governance for Factorial. Integrate your Factorial instance with C1 for unified visibility and governance over user access.

C1 provides identity governance for Factorial. Integrate your Factorial instance with C1 for unified visibility and governance over employee access to departments.

Capabilities

Resource	Sync	Provision
Users (Factorial employees)
Departments (Factorial teams)

The connector is read-only. It syncs employees as users (enabled or disabled from their employment status), departments from Factorial teams, and a member relationship for each employee that belongs to a department.

Gather Factorial credentials

You need administrator access in Factorial to create an API key.

1. In Factorial, go to Settings > Integrations > API keys.

2. Create a new API key. Use a read-only key.

3. Copy the key value. It is shown only once. This is the API token.

4. Note the base URL for the Factorial API, including the dated version prefix, for example https://api.factorialhr.com/api/2026-04-01.

Configure the Factorial connector

Cloud-hosted

Follow these instructions to use a built-in, no-code connector hosted by C1.

1. In C1, navigate to Apps > Connectors and click Add connector.

2. Search for Factorial and click Add.

3. Choose where to add the connector: Create a new app, or Add to an existing app (then select the app).

   If you’re creating a new app, choose whether to link it to an application discovered from your identity provider: select Yes and pick the IdP application, or No to continue with just the connector.

4. Set the connector’s Name and, optionally, a Description.

5. Click the pencil icon next to Owners to choose who can configure and manage this connector.

6. Click Add. The connector is created and its configuration page opens.

7. Find the Settings area of the page and click Edit.

8. Enter the Factorial credentials:

   • Base URL: The full Factorial API base URL, including the dated version prefix (for example https://api.factorialhr.com/api/2026-04-01).
   • API token: The API key you created in Factorial.
9. Click Save.

10. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

Done. Your Factorial connector is now pulling access data into C1.

Self-hosted

Follow these instructions to run the Factorial connector in your own environment.

1. Create secrets for the Factorial API token.

2. Provide the connector configuration:

   • Base URL: The full Factorial API base URL, including the dated version prefix.
   • API token: The API key you created in Factorial.
3. Deploy the connector using your standard self-hosted connector process.

Done. Your Factorial connector is now pulling access data into C1.